Error Saving

I have tried disabling mod_security and still experience saving error. I've considered wiping the site and starting fresh, but than again that is a terrible solution to this problem for the long run. Can we fix this problem from here on out or otherwise I have to adopt a new framework soon as possible.

(support access has been granted)

  • Predrag Dubajic

    Hey Oleg,

    Sorry to hear you're having issues with saving your changes :slight_frown:

    I had a look at your site and can see that you have already made some changes there so it stopped working somewhere down the line?

    Do you remember when did it started happening, did you install some additional plugins around that time?

    Could you try contacting your hosting provider and ask them to check server logs and see if there's anything there blocking AJAX requests?

    Looking forward to your response.

    Best regards,
    Predrag

  • Oleg

    They found 2 rejections:

    Line 172: 178.221.178.173 - - [31/Aug/2016:06:18:35 -0400] "POST /wp-admin/admin-ajax.php HTTP/1.1" 500 - "http://babenkole.com/" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2844.0 Safari/537.36"
    Line 289: 178.221.178.173 - - [31/Aug/2016:06:21:43 -0400] "POST /wp-admin/admin-ajax.php HTTP/1.1" 500 - "http://babenkole.com/" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2844.0 Safari/537.36"

    But all other requests were processed.

    I have attached the log file along

  • Oleg

    error_log
    [Wed Aug 31 13:18:02 2016] [error] [client 212.7.217.50] mod_machinegun2: 212.7.217.50 -> babenkole.com (wordpress) rejected
    [Wed Aug 31 13:23:40 2016] [error] [client 70.45.23.27] ALERT - script tried to increase memory_limit to 268435456 bytes which is above the allowed value (attacker '70.45.23.27', file '/hsphere/local/home/a954030/babenkole.com/wp-includes/functions.php', line 5457)

  • Oleg

    error resolved by disabling the Advanced Custom Fields plugin

    [Wed Aug 31 13:18:02 2016] [error] [client 212.7.217.50] mod_machinegun2: 212.7.217.50 -> babenkole.com (wordpress) rejected
    [Wed Aug 31 13:23:40 2016] [error] [client 70.45.23.27] ALERT - script tried to increase memory_limit to 268435456 bytes which is above the allowed value (attacker '70.45.23.27', file '/hsphere/local/home/a954030/babenkole.com/wp-includes/functions.php', line 5457)
    [Wed Aug 31 13:26:04 2016] [error] [client 70.45.23.27] ALERT - script tried to increase memory_limit to 268435456 bytes which is above the allowed value (attacker '70.45.23.27', file '/hsphere/local/home/a954030/babenkole.com/wp-includes/functions.php', line 5457)
    [Wed Aug 31 13:26:08 2016] [error] [client 70.45.23.27] ALERT - script tried to increase memory_limit to 268435456 bytes which is above the allowed value (attacker '70.45.23.27', file '/hsphere/local/home/a954030/babenkole.com/wp-includes/functions.php', line 5457), referer: http://babenkole.com/wp-admin/
    [Wed Aug 31 13:28:53 2016] [error] [client 70.45.23.27] ALERT - script tried to increase memory_limit to 268435456 bytes which is above the allowed value (attacker '70.45.23.27', file '/hsphere/local/home/a954030/babenkole.com/wp-includes/functions.php', line 5457), referer: http://babenkole.com/wp-admin/plugins.php
    [Wed Aug 31 14:06:03 2016] [error] [client 70.45.23.27] ALERT - script tried to increase memory_limit to 268435456 bytes which is above the allowed value (attacker '70.45.23.27', file '/hsphere/local/home/a954030/babenkole.com/wp-includes/functions.php', line 5457), referer: http://babenkole.com/wp-admin/theme-editor.php
    [Wed Aug 31 14:06:08 2016] [error] [client 70.45.23.27] ALERT - script tried to increase memory_limit to 268435456 bytes which is above the allowed value (attacker '70.45.23.27', file '/hsphere/local/home/a954030/babenkole.com/wp-includes/functions.php', line 5457), referer: http://babenkole.com/wp-admin/plugins.php
    [Wed Aug 31 14:06:11 2016] [error] [client 70.45.23.27] ALERT - script tried to increase memory_limit to 268435456 bytes which is above the allowed value (attacker '70.45.23.27', file '/hsphere/local/home/a954030/babenkole.com/wp-includes/functions.php', line 5457), referer: http://babenkole.com/wp-admin/plugins.php

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.