error when posting on group forum: You don't have permission to access

I don't know if the Buddy Avtivity Plus is the issue (seems to be working)

Noticed after positing on Group Forums:

You don't have permission to access / Additionally a 500 Internal Server error was encountered while trying to use an ErrorDocumetn to handle the request.

- Although the Topic comments do indeed post despite the error.
I called the hosting service (goDaddy -client's choice) They say it is a plug in or permalink issue.

I did activate and reactive bbPress after my SiteWide Forum install worked then mysteriously stopped working. I deleted the links to the new Forum and Topics etc.
Ultimately I switched to Group Forums as it seems more stable. ? I did delete some of the Topic comments before reinstalling bbPress.

Any help is greatly appreciated. It may be a bbPress config issue per research I've done online.

Thanks

  • Kimberly
    • Champion of Loops

    Hi!

    Thanks for being a WPMU member!

    They say it is a plug in or permalink issue.

    Have you investigated this option?
    Resetting your permalinks often helps.

    You can also try disabling all plugins and turning on one by one until you find the conflict with forum or bbpress (whichever you are primarily using).

    Let us know how it goes!

    Regards,

    Kimberly

  • Aaron
    • Site Builder, Child of Zeus

    Hi Kimberly,

    I've had no luck resetting Permalinks or checking permissions. I tried creating a new Group and it does the same. It give the Forbidden screen when Positng to a Topic in the Group Forum.
    I believe it has something to do with the bb-config file. I've read on forums that bbPress can be sensitive to changes and Activation/Deactivation.

    Any help you can offer to check id this is the case? We are reaching our deadline and need to figure this out.

    What I've done so far:
    did activate and reactive bbPress after my SiteWide Forum install worked then mysteriously stopped working. I deleted the links to the new Forum and Topics etc.
    Ultimately I switched to Group Forums as it seems more stable. ? I did delete some of the Topic comments before reinstalling bbPress.
    Reset Permalinks
    I've uninstalled bbPress and re-installed via BuddyPress.

    Thanks for any help you can offer.

  • Aaron
    • Site Builder, Child of Zeus

    Thought I'd ping with my bb-config file to see if something sticks out as a possible problem:
    I x'd out the security stuff

    <?php
    /**
    * The base configurations of bbPress.
    *
    * This file has the following configurations: MySQL settings, Table Prefix,
    * Secret Keys and bbPress Language. You can get the MySQL settings from your
    * web host.
    *
    * This file is used by the installer during installation.
    *
    * @package bbPress
    */

    // ** MySQL settings - You can get this info from your web host ** //
    /** The name of the database for bbPress */
    define( 'BBDB_NAME', 'xxxxxxxxxxxxxxxx' );

    /** MySQL database username */
    define( 'BBDB_USER', 'xxxxxxxxxxxxxxxx' );

    /** MySQL database password */
    define( 'BBDB_PASSWORD', 'xxxxxxxxxxxxxxxx' );

    /** MySQL hostname */
    define( 'BBDB_HOST', 'xxxxxxxxxxxxxxxx.db.xxxxxxxxxx.hostedresource.com' );

    /** Database Charset to use in creating database tables. */
    define( 'BBDB_CHARSET', 'utf8' );

    /** The Database Collate type. Don't change this if in doubt. */
    define( 'BBDB_COLLATE', '' );

    /**#@+
    * Authentication Unique Keys.
    *
    * Change these to different unique phrases!
    * You can generate these using the {@link https://api.wordpress.org/secret-key/1.1/bbpress/ WordPress.org secret-key service}
    *
    * @since 1.0
    */
    define( 'BB_AUTH_KEY', 'xxxxxxxxxxxxxxxxx/' );
    define( 'BB_SECURE_AUTH_KEY', 'xxxxxxxxxxxxxxxxj' );
    define( 'BB_LOGGED_IN_KEY', 'xxxxxxxxxxxxxxxx' );
    define( 'BB_NONCE_KEY', 'xxxxxxxxxxxxxxxx' );
    /**#@-*/

    /**
    * bbPress Database Table prefix.
    *
    * You can have multiple installations in one database if you give each a unique
    * prefix. Only numbers, letters, and underscores please!
    */
    $bb_table_prefix = 'wp_bb_';

    /**
    * bbPress Localized Language, defaults to English.
    *
    * Change this to localize bbPress. A corresponding MO file for the chosen
    * language must be installed to a directory called "my-languages" in the root
    * directory of bbPress. For example, install de.mo to "my-languages" and set
    * BB_LANG to 'de' to enable German language support.
    */
    define( 'BB_LANG', 'en_US' );
    $bb->custom_user_table = 'wp_users';
    $bb->custom_user_meta_table = 'wp_usermeta';

    $bb->uri = 'http://energyfeels.com/wp-content/plugins/buddypress/bp-forums/bbpress/';
    $bb->name = 'Create A New Paradigm Forums';
    $bb->wordpress_mu_primary_blog_id = 1;

    define('BB_AUTH_SALT', 'xxxxxxxxxxxxxxxx');
    define('BB_LOGGED_IN_SALT', '_xxxxxxxxxxxxxxxx&');
    define('BB_SECURE_AUTH_SALT', ')xxxxxxxxxxxxxxxx');

    define('WP_AUTH_COOKIE_VERSION', 2);

    ?>

  • Kimberly
    • Champion of Loops

    I'm not much with code unfortunately, but I might have a couple suggestions for your error:

    1. check if the default pages of your sites are in the settings of the system. or, you should configure them using either .htaccess or webconfig

    2. Also, make sure you have an index file placed in the directory for each subdomain that you have. You can find more information on index files here.

    Found some of the above on the Go Daddy website :wink: For reference: http://support.godaddy.com/groups/web-hosting/forum/topic/403-forbidden-error-1/

    Please let me know if this helps!

    Best,

    Kimberly

  • aecnu
    • WP Unicorn

    Greetings desibizbuy,

    After reviewing the entirety of this thread to date, we have yet to see what your hosting error logs are saying about the internal server error - which should give us a clue to exactly what is causing the 500 issue.

    Please submit any and all relative error messages from the logs.

    We look forward to resolving this issue.

    Cheers, Joe :slight_smile:

  • Aaron
    • Site Builder, Child of Zeus

    HI Joe,

    Yes - this may help :slight_smile::

    Here it is:

    Forbidden

    You don't have permission to access /groups/topic title/forum/topic/test-forum-again/ on this server.

    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

    Thanks
    Aaron

  • Aaron
    • Site Builder, Child of Zeus

    Hi Joe,

    The permissions are set to 755.

    However, I set up a fresh install at our .org domain and all is working fine. From what I've read on forums - messy issues can arise from activating and deactivating bbPress Forums.

    I had it working Site Wide and then decided to switch to Group Forums. This caused the issues.

    All is well on the fresh install.

    Thanks for your help.
    Aaron

  • Mason
    • DEV MAN’s Sidekick

    Hiya Aaron,

    I had it working Site Wide and then decided to switch to Group Forums. This caused the issues.

    Just to note, I've experienced this as well and did a re-install. Are we good to mark this one resolved as it' working on your fresh install? Let us know!

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.