Error when running Performance Test

I was using HummingBird plugin fine but now when trying to run a performance test I am receiving this message below. **Please include lauri@***.com when responding to this ticket**

The performance test didn’t return any results. This probably means you’re on a local website (which we can’t scan) or something went wrong trying to access WPMU DEV. Try again and if this error continues to appear please open a ticket with our support heroes

  • James Morris
    • WordPress Enthusiast

    Hello Matt,

    I hope you are well today.

    Unfortunately we cannot specify recipients of replies to threads here in the support forums. This is controlled by your profile since this is a forum instead of email. Also, I’ve obfuscated the email address you posted so harvesters do not pick it up and begin to spam you. :wink:

    Now, regarding the issue you posted about… This sounds like a communication issue between your site and WPMU Dev. The quick way to check this is to go to Admin -> WPMU DEV Dashboard -> Support -> System Info -> HTTP REQUESTS. If there are communication issues between your server and ours, it should be listed there.

    If that does not have anything listed, could you please enable WP_DEBUG and provide us with the output of your debug.log file?

    To enable WP_DEBUG, change the following line in your wp-config.php file:

    define('WP_DEBUG', false);

    To this:

    // Enable WP_DEBUG mode
    define( 'WP_DEBUG', true );

    // Enable Debug logging to the /wp-content/debug.log file
    define( 'WP_DEBUG_LOG', true );

    // Disable display of errors and warnings
    define( 'WP_DEBUG_DISPLAY', false );
    @ini_set( 'display_errors', 0 );

    After you’ve visited the pages that are causing you problems, please go to wp-content/ on your server via FTP and download the debug.log file to your local computer. Then, open that file with a text editor like notepad (Windows), GEdit (Linux), or TextEdit (Mac). You can then paste the contents of that file at and share the URL of the pasted output with us so we can examine it further.

    I look forward to seeing the results of your tests.

    Best regards,

    James Morris

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