Events +: 1.2 Front End Submissions Problem

Hi -

Having problems with the front end submission form. Users can submit events fine from the front end, but they are not getting a confirmation message. When they click "PUBLISH" on the form, they just get animated GIF icon showing that their form is processing, but no message that the submission has been successful.

Any ideas what the problem might be? My theme is loading jQuery library - might there be a conflict there?

Thanks
m

  • 3SixtyEvolve
    • New Recruit

    Hi @marcusjwilson

    Greetings from our Support Team!

    Yes, there might be a JavaScript conflict there. Have you noticed any JavaScript error message? If you have, it might be useful to pinpoint how it happened.

    Is it possible to switch to the standard WordPress Twenty Eleven theme (just for testing purposes) to see if you still have this problem.

    Also, did you perhaps previously have the Google Maps Plugin installed, activated and then deactivated/ deleted it. This might also be the cause.

    I look forward to receive your feedback and hopefully getting this sorted for you.

    Have a good day!

    GinaB

  • 3SixtyEvolve
    • New Recruit

    @marcusjwilson

    Glad you got it sorted. That was one of my last options. Not sure why, but the Google Maps does have an influence on how the Events + Plugin performs. The Developer is aware of it, but we haven't been able to replicate the error on all test sites. Very odd. It might have to do with the theme users use.

    Anyways, glad to see it resolved. Please don't hesitate to be in touch should you need any further support.

    GinaB

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