Events and Booking Labeling Issue

Please view screencast: https://www.screencast.com/t/4mqnBTKK

As reported there are two labeling issues.

1. For upcoming events and past events the date on the top left in the box says “Sept 5” . the recurring events be it on the 13th or the 27th of October are not Sept 5. I’m uncertain if this is the date of initial publication but the recurring events are ALL labeled “Sept 5”.

2. For past events the tabs for the open browser windows read “Page not found”. The event is there in the archives. This appears to be a glitch.

Please advise.

  • Paul Kevin
    • Neo

    Hello David ,

    Hope you are well today and thank you for the great explanation. Regarding the issue on the date labeling, I believe this is in the current theme you are using, as testing with the default WordPress theme does not show the header. You will need to create a custom template file for your theme named single-incsub_event.php with the contents of the file single.php and edit the header section to reflect the event date section.

    For the page title on the past events, I haven’t come across this before. Do you have a staging site where this can be replicated using the default WordPress theme?

    Warm Regards

    Paul Kevin

  • David
    • The Incredible Code Injector

    Hi.

    Re. the staging area. Not for this site. It has 30,000 skus, 30gb of physical content and a HUGE DB. It’s huge. Duplicating it would be a heavyweight task. This site requires it’s own server.

    I’m going to open a ticket with YITH themes. Meantime what would you suggest short of trying to replicate on another server?

  • David
    • The Incredible Code Injector

    RE; Live site:

    Per theme developers advice I changed the theme to a Twenty Something theme.

    This is the result of the switch to Twenty Fifteen which I have installed: https://www.screencast.com/t/LfGl6MfNUhGj

    A side note: the layout is screwed up on the display page: https://www.screencast.com/t/JAL7cKwsi

    Notice that the sidebar for Shop By is overlapping the main screen content on http://www.arizonaartsupply.com/events/2017/10/watercolor-phx-3-1 and other event pages.

  • David
    • The Incredible Code Injector

    Follow-up. Ignore the side issue. The theme developer resolved it with custom css.

    As to the main issue, read the Oct 29 entry. To add to it:

    That box is a post date stamp. If I do something like:

    .date {

    display: none !important;

    visibility: hidden !important;

    }

    It will hide the date for both events and blog articles. Not a viable solution but your event posts are stamping the date of the events creation not the date of the event. It appears NOT to be a theme derived issue. Sept 5 appears to be the date that the event was developed in the Dashboard.

  • Paul Kevin
    • Neo

    Hello David ,

    Hope you are well today. Correct this is the date the post was saved, which is different from the date of the event. The date the post is saved is not what the plugin changes, but rather a custom field used by the plugin. However your theme is opting to show the post date in this case, and if you try show the same event on the default WordPress theme such as Twenty Seventeen, you will notice that the post date is not shown.

    You will need to customize this page template as I had stated earlier to remove this date and sow the correct date. Please note that the event view is dependent on what the theme pulls from the database

  • David
    • The Incredible Code Injector

    I’m running into a conflict here/ YITH Themes informs me that they do not support the functionality of a 3rd party plugin. WPMU points the finger at them. I’m in a conflict loop between two companies.

    What can be done as a resolution?

    Q: can we HIDE the big date box in the events without it being hidden to standard posts? If yes, how?

  • Paul Kevin
    • Neo

    Hello David ,

    Hope you are well today. The Yith theme you are using currently shows the post date for all post types. This date should be shown on the normal blog posts. As I stated here https://premium.wpmudev.org/forums/topic/events-and-booking-labeling-issue#post-1283134 you need to create a custom post template for the single event that does not show the post date.

    This can be done by creating a child theme that has the custom template file to ensure any updates to them theme do not override your changes.

    Warm Regards

    Paul Kevin

  • David
    • The Incredible Code Injector

    FROM YITH THEMES:

    You can remove the date on event posts adding this codes to your custom style

    .single .incsub_event .blog-bazar-header .date {

    display: none;

    }

    .single .incsub_event .blog-bazar-header .meta {left: 0}

    Best Regards

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