False uptime

Hello, my client website, yakesma.org is live but it report as request time out, could you check more detail about it ? Thanks

  • Nithin
    • Support Wizard

    Hi Kurma Technology,

    This could happen if the server is really slow, or if the server has a firewall which is blocking the Uptime requests. Could you please get in touch with your hosting provider, and ask to whitelist the following IPs?

    34.196.51.17
    52.57.5.20

    Please do let us know how that goes so that we could give a closer look if needed. Have a nice day ahead.

    Kind Regards,

    Nithin

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