FAQ's are not updating properly

Hi I've been trying to get help on this since June 3rd.

I'm using WP multisite 3.1.2 with bp 1.2.8 and support system 1.6.1

I'm having a problem with FAQs only partially updating. The question title updates by the body of the question does not. I get the following error message: 'Something happened, and nothing was updated. Check your error logs.'

here are the error logs:

[Tue Jun 07 22:34:08 2011] [error] [client xx.xx.xxx.xx] File does not exist: /home/xxxx/public_html/wp-content/themes/mytheme/_inc/images/slide.png, referer: http://mysite.com/wp-admin/admin.php?page=incsub_support_faq
[Tue Jun 07 22:33:59 2011] [error] [client xx.xx.xxx.xx] File does not exist: /home/xxxx/public_html/wp-content/themes/mytheme/_inc/images/slide.png, referer: http://mysite.com/wp-admin/admin.php?page=functions.php
[Tue Jun 07 22:33:57 2011] [error] [client xx.xx.xxx.xx] File does not exist: /home/xxxx/public_html/wp-content/themes/mytheme/_inc/images/slide.png, referer: http://mysite.com/wp-admin/admin.php?page=functions.php

Any thoughts?

Thanks!

Clarissa

  • Philip John
    • DEV MAN’s Apprentice

    Hiya Clarissa.

    Have you verified that the file mention in the errors does actually exist?

    If it does have you verified that the permissions and owner/group settings for that file are the same as those around it?

    If those settings are different that could be the cause of this error...

    Phil

  • Philip John
    • DEV MAN’s Apprentice

    As that file wasn't present it's entirely possible that other files aren't present either. You should re-upload all your theme files to make sure.

    When you say you are still unable to save edits, what exactly do you mean? What happens when you try to save, do you see any errors?

    Phil

  • Mason
    • DEV MAN’s Sidekick

    Hiya,

    As we haven't heard back from ya with any response in awhile I'm gonna mark this one resolved. If you'd like to go through anything further, feel free to re-open this thread. Alternately, you can also always open up a new one.

    Thanks!

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