Feature Question / Request: direct profile and private chat requests

we just started using Chat (replacing a different product) - the immediate feedback from the user community was this:

- is there a way to click on a user in chat and pull up his profile directly?

- is there a way to one-click a user for private chat (I assume only if one is friends)

Since we have not found any such feature configuration (unless we missed something), maybe this could be a feature idea?

Our previous chat product had both (minus reliability and other missing features) and they were very popular.