File Scanning is Hanging

File Scanning hangs no matter what I do. This also happens on other sites, so hoping you can fix it on this one, and then I can fix it on others as well.

  • Ash

    Hello Vincent

    First of all, it may take some time if you have lots of files and size of the website is big. How many files do you have?

    And if do you think based on your size it is still stuck, let's do some debug. Please do the following:

    1. Right click on chrome browser > select Inspect > Select Console > Cacnel the scan > refresh the page > Start a new scan and check if you see any error on the console.
    2. Would you please enable debug mode and check if there is any error? To enable debug mode please go to wp-config.php and change

    define( 'WP_DEBUG', false );

    to

    define( 'WP_DEBUG', true );
    define( 'WP_DEBUG_DISPLAY', false );
    define( 'WP_DEBUG_LOG', true );

    That will create a file called debug.log inside wp-content folder. Open that file, check the very bottom and you will see the latest errors. Please send me those.

    Please let us know how it goes. Have a nice day!

    Cheers,
    Ash