First I would like to say that your product is awesome! I'm just trying it out and I love the idea that I can get everything from the same place.
I have a small problem with snapshot pro. I've just tried migrate a site from a live server to a local. And all my special characters are fu.... . I'm from Denmark and we have three unique letters (Æ, Ø, Å) and apparently they are not supported by snapshot pro? Or maybe there is a setting that I've missed.
The letters are displayed correctly on the live server.
Up until now I've used Duplicator - and works just fine with "The Danish Letters" - so I really hope that I've just missed something