Fixer + Woocommerce. Shop page does not display correct.

After install the Fixer theme and Woocommerce I cannot display the shop page correctly. It displays the contact page all the time.
In Woocommerce I set the shop page up as "SHOP".
When I try to edit this page via upfront I see the contact form.
In Upfront itself when I go to posts/pages and choose the SHOP page to edit I see Woocommerce preset. I press save button - shop page still shows the contact page.

  • Kasia Swiderska

    Hello Chris,

    I did some more tests on my lab site and I was not able to replicate this issue :slight_frown: - on my site shop page displays list of the products nothing else.
    I wanted to check this issue on your site, but seems that WooCommerce is no longer present there. Please let me know if you still want to investigate this problem so I could do more tests on your site.

    kind regards,
    Kasia

  • Chris

    Hi Kasia,

    I would love to use Woocommerce on the site, but need to have the site up and running for a promotion we're doing, so can't change things around again to test this. I already spent an extra 2 days trying to get to the bottom of the problem, and couldn't.

    There was also something happening with the navigation menus on the site - they displayed as expected in the Upfront editor, but disappear on the actual live site when WooCommerce was enabled.

    So for now, I can't run with WC, because I need the site to function correctly. So unfortunately we can't run tests on the live site.

    I'm running snapshot though, and could give you a backup copy of the site as it was with WC enabled (when we were having the problems) if that would help you get to the bottom of the problem. I would really like to get WC working and would happily switch over if I know it will work.

    All the best

    Chris

  • Kasia Swiderska

    Hello Chris,

    Sure, I can check the Snapshot on my local installation and see what was going on there.
    Can you upload it somewhere I could download it? Or maybe you can give me FTP access and I can get it from there (I will need info about the date of the Snapshot).

    It will be safe to send it through our contact form https://premium.wpmudev.org/contact/#i-have-a-different-question :

    - Mark to my attention, the subject line should contain only: ATTN: Kasia Swiderska
    - Do not include anything else in the subject line, doing so may delay our response due to how email filtering works.
    - Link back to this thread
    - Include FTP log-in details (hostname, username & password) or Link to Snapshot file
    - Include any relevant URLs for your site

    IMPORTANT: Please make sure you select "I have a different question" for your topic, so it doesn't go back to the forums - this and the subject line ensure that it gets assigned to me.

    Please confirm here that you send email

    kind regards,
    Kasia

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