Floating social activation?

Whats up with the Floating Social plugin? I can't seem to see it anywhere even after I've 'ticked" the boxes to show it.

?

  • Rupok
    • Support Ninja

    Hi Erika,

    This is really weird. But it seems like it has some compatibility issue with Upfront child themes. It's working perfectly in any default WordPress themes. As I could regenerate this, I'm pinging our devs right now regarding this. I'll update you as soon as I get something from them.

    Please keep in mind, our developers work round the clock and they have to deal with lots of critical issues and other things. So it may take a little while for them to check this and provide a feedback.

    Have a nice day. Cheers!
    Rupok

  • Nithin
    • Support Wizard

    Hey Roby,

    Hope you are doing good today. :slight_smile:

    Under Settings > Floating Social, please make sure to select Yes, for the option Attempt to fix front page conflicts, and make sure to enable the Top offset option as shown in the screenshot below:

    Once done, the Floating Social will work in Upfront. I hope this helps. Please let us know if you still need any further assistance. Have a nice day. :slight_smile:

    Kind Regards,
    Nithin

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