Floating social does not show on all devices

I have tried to change the Window width: to several values, but it does not seem to work.
I have installed an ecwid store and the bar is only visible on a mac screen showing browser in full width. It is not visual when I change the size of the window, nor on other devices as iPad and iPhone

  • calvinrogercanas
    • New Recruit

    Hey there @flikkeid,

    Hope you're well! :slight_smile:

    The width of the window is dependent on your theme layout so may I know the theme that you are using and also the plugin that you are using to integrate ecwid store?

    Looking forward for your reply! :slight_smile:

    Best Regards,
    Calvin

  • calvinrogercanas
    • New Recruit

    Hey there @flikkeid,

    Hope you're well! :slight_smile:

    The width of the window is dependent on your theme layout so may I know the theme that you are using and also the plugin that you are using to integrate ecwid store?

    Looking forward for your reply! :slight_smile:

    Best Regards,
    Calvin

  • flikkeid
    • Flash Drive

    Hello and thank you for your answer. I am sorry with the delay from me. Have been too busy. It showed to function by setting the width Window width: 1205px.
    However it was just pure luck (trial and error) and not by understanding the logic behind.
    I use Port theme from ThemeTrust and Ecwid Shopping Cart plugin for the store.
    The site is http://www.tiaristreasures.com

    Regards Lars

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