Floating social isn't showing

I created a short video to show you what's happening - http://www.screencast.com/t/9CRldg772uc

  • James Morris
    • WordPress Enthusiast

    Hello Yifat,

    I hope you are well today. Thank you for providing a video that illustrates the problem you are having.

    The behavior that is showing indicates that you most likely have a conflict that is preventing the JavaScript for Floating Social from loading. This could be something simple as a setting, but to be sure, I need to take a closer look at your site and see if there are any JavaScript error messages being generated.

    In order to help you better with your issue, would you please grant me access to your site?

    You can learn how to grant WPMU DEV Support Access at the following link:

    https://premium.wpmudev.org/manuals/wpmu-dev-dashboard-enabling-staff-login/

    Please reply back here once you've enabled access so I will be notified.

    Best regards,

    James Morris

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