Form not sending emails to user

I would like the person that fills out the form to receive notification of what was submitted as well as the "admin" email address of the form. I thought Forminator would be possible, but it hasn't worked unless I have missed something.

  • Luís
    • Support

    Hi DanH597 ,

    Hope you're doing well today!

    After further tests, I think I missed some steps during the Live chat. If we just enable "Send email to user" without any content, it will not work.

    Also, the variable {all_fields} that is used on the admin email to get all the form fields doesn't work on the "user email", unfortunately.

    For both cases, I think this should be considered as a bug, so, I flagged the developer so they can get it fixed up asap.

    Meantime, I will suggest you try add the fields manually in the user email content and check if it works for you. I made a quick video showing this procedure:

    I hope this information has been helpful. If I can help you in this or other related question, please let me know!

    Cheers, Luís

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