[Forminator Pro] Can't register user in Forminator

I have a new user registration form created in Forminator. When I try to add a new user when I’m logged in as an admin, I get a message that the account registration is successful. I also receive emails that the user is registered. However, I do not see the newly created user when I go to my users dashboard. How do I fix this so that the user is created as soon as I click on the submit button?