[Forminator Pro] Forminator Plugin disappeared and will not allow us to install

The forminator pro plugin is missing and when I try to install it says it already exists. So I am not sure how to move forward. See screen shots.

  • Kasia Swiderska

    Hello Arya Creative,

    I'm sorry to hear about this issue.

    If you are not able to install again plugin it means that something might happen with files and the installation is corrupted so you don't see it, but since the directory still exists on the server, automatic re-install will fail.
    In this case, you will need to use FTP account or file manager in cPanel and navigate to wp-content/plugins and find directory forminator. Delete this directory.
    After that, you will be able to install Forminator again on your site.

    Let me know how it goes

    kind regards,
    Kasia

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