[Forminator Pro] Forminator Pro does not send respond to request email.

When a request is sent thru the form, the recipient does not recive the email from the user, but it comes from noreply@wpmudev.host.

This is a new issue that appered when we migrated to WPMDEV hosting.

It is supposed to make the e-mail appear as sent from the email that was registerd in the form. So that the reply adress goes to the sender, not noreply@wpmude.host

We tried to reinstall the plugin, but have the same results.

We hope you can find the problem.

Thank you

  • Adam Czajczyk
    • Support Gorilla

    Hello Link

    I hope you’re well today and thank you for your question!

    This is an expected behavior as we’re not providing e-mail hosting and transport and only provide support for the basic “transactional” e-mail within a limited range.

    A recommended solution here is to use an external e-mail or a 3rd-party e-mail provider (if you need to keep e-mails in your own domain) and switch WP to use SMTP (e.g. using our Branda plugin) to send messages.

    Take a look here, please:

    https://premium.wpmudev.org/docs/hosting/emails/

    Kind regards,

    Adam

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