[Forminator Pro] Forminator Update Bug (6.9.2019)

Hi everybody,

3 of our websites are showing a new update for Forminator. If I try to install that update, all websites react the same by displaying

“Failed: Plugin failed to be updated. The plugin is up to date.”

Is that a problem only we have or a known bug?

  • Kris
    • Support

    Hi E-3 Magazin

    Hope you are doing good today.

    This sounds more like some sort of cache issue. Support access to site will be not enough to double check this. I will need also ftp data to review files.

    Please send below data through our secure contact form here https://premium.wpmudev.org/contact/#i-have-a-different-question and make sure that subject is “I have a different question” and:

    – Mark to my attention: ATTN: Kris Tomczyk

    – Site access (login url / username / password)

    – ftp credentials (host / username / password / port)

    – Link back to this thread

    Please don’t share any sensitive information (i.e credentials) in the Support Forum, it has public visibility and everyone will have access to it.

    Please confirm here in thread that you have sent that message.

    Kind Regards,

    Kris

    • E-3 Magazin
      • WordPress Warrior

      Hi and thank you for your help. As we do not use any cache system I dont think that has been the problem. But as I came back from my holiday today, the update notification was gone, so it seems the problem solved itself :slight_smile: Thank you although!

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