[Forminator Pro] Forms error from sute health

We have an issue with site health giving error the siteground people have done this report that implys Formater the fault can you check and let me know please Adam

Thank you for your patience.

I checked the access logs and I was able to find the information for the Cron Job. I can confirm the Cron Job is working as expected for the account and I am providing you with the logs below:

Code:

motorhomescampervans.net-ssl_log:77.104.133.244 – – [08/Jul/2019:11:38:26 +0100] "POST /wp-cron.php?doing_wp_cron=1562582306.5826959609985351562500 HTTP/1.0" 200 – "https://www.motorhomescampervans.net/wp-cron.php?doing_wp_cron=1562582306.5826959609985351562500" "WordPress/5.2.2; https://www.motorhomescampervans.net"

motorhomescampervans.net-ssl_log:77.104.133.244 – – [08/Jul/2019:11:38:36 +0100] "POST /wp-cron.php?doing_wp_cron=1562582316.4704449176788330078125 HTTP/1.0" 200 – "https://www.motorhomescampervans.net/wp-cron.php?doing_wp_cron=1562582316.4704449176788330078125" "WordPress/5.2.2; https://www.motorhomescampervans.net"

motorhomescampervans.net-ssl_log:77.104.133.244 – – [08/Jul/2019:11:39:02 +0100] "POST /wp-cron.php?doing_wp_cron=1562582342.5841810703277587890625 HTTP/1.0" 200 – "https://www.motorhomescampervans.net/wp-cron.php?doing_wp_cron=1562582342.5841810703277587890625" "WordPress/5.2.2; https://www.motorhomescampervans.net"

I checked the php.ini file and I changed the ionCube path to the custom ionCube for your account:

zend_extension=/home/motorho1/public_html/ioncube/ioncube_loader_lin_7.0.so

Once I do that, I checked the Site Health checker and the message for the function was removed temporary:

https://nimb.ws/2847BH

In this case, I checked the error message and I found two topics regarding the same issue with the error message:

Code:

The scheduled event, forminator_send_export, failed to run. Your site still works, but this may indicate that scheduling posts or automated updates may not work as intended

They suggested contact the Forminator plugin Support Team and request assistance. I can confirm the issue is not a server site issue and there isn't an error message in the Apache error log for that specific cron job. I am providing you with the link of the topic below:

https://premium.wpmudev.org/forums/topic/forminator-sending-in-scheduled-exports-email

In addition, I was able to find the topic in the WordPress.org forum with the issue and I am providing you with the link below:

https://wordpress.org/support/topic/scheduled-event-forminator_send_export-failed-to-run/

In this case, I could suggest you two options:

1. To contact the plugin support and request assistance with the error message because they are familiar with the functionality, the structure, and specifics of the plugin scripts and cron events .

Unfortunately, this is outside of our scope of support and our Technical Support Team is specialized in providing assistance in case your script is not accessible due to a problem with your host server or a vital service running on it.

2. To consider contact with your websites' developers or with an experienced WordPress specialist to review the scripts and implement a coding solution.

If you don't have a developer, I can not recommend you anyone in particular, but you can easily find a experienced specialist through some of the popular freelance websites.

Of course, if a server-side fix is required, we would gladly apply it for you if possible.

Kind Regards,

Stefanka Aleksieva

Technical Support Team

  • Adam Czajczyk
    • Support Gorilla

    Hey John

    I hope you’re doing fine today and thank you for getting in touch with us!

    I’ll be more than happy to assist you with this but I admit I’m not sure if I’m following you on this one. I read the conversation with host support that you posted above but from my point of view it’s a bit “out of context” and I’m not really sure what the issue is.

    Is it about the error that was showing up in “Tools -> Site Health”? There’s currently only one suggestion (to clear up unused/inactive plugins) displayed there so if there was some error related to Forminator before, what was it saying exactly?

    Or is there something not working fine in Forminator/on site?

    Please elaborate on it a bit more so I could be sure that I got a full image of the case and I’ll check the site to see what might be the reason for the issue and how to fix it.

    Best regards,

    Adam

  • John
    • Site Builder, Child of Zeus

    Hi Adam hope things are a little cooler in Poland today

    This is related to the site health you log in to admin Tools Site Health and get the error we know one plugin a database clean is not in use we use it to clean old versions now and then The other error is mention below

    I thought this was the Form plugin pro reference they fixed something last time but it keeps coming back Regards John

    The scheduled event, forminator_send_export, failed to run.

    Code:

    The scheduled event, forminator_send_export, failed to run. Your site still works, but this may indicate that scheduling posts or automated updates may not work as intended

    They suggested contacting the Forminator plugin Support Team and request assistance. I can confirm the issue is not a server site issue and there isn’t an error message in the Apache error log for that specific cron job. I am providing you with the link of the topic below:

    https://premium.wpmudev.org/forums/topic/forminator-sending-in-scheduled-exports-email

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