[Forminator Pro] Submit button does not work

When the survey is answered, the submit button does not work. It gets loaded, but gets no response.

  • Kris
    • Support

    Hi Leo Alonso

    I place this quiz on test page on your site and I see many errors in console.

    I also notice your theme Twenty Seventeen is outdated (1.4). Current version is 2.2.

    Could you follow below steps and let us know about the results:

    1. make full site backup before step 2 and 3

    2. update Twenty Seventeen theme to 2.2 and check does quiz will work

    3. if update of Twenty Seventeen does not help please run full plugin conflict test:

    Please deactivate all plugins except Forminator and check if the problem gone. If so, then enable all plugins one by one and find which one is having conflict..

    If you’re not able to do any of those 3 steps on live site I recommend to create staging/copy of site and follow those steps.

    Kind Regards,

    Kris

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