found broken link in Inspect Element but cannot remove

Hi, I don't think I really understood what wpmudev has to offer. Now I think there may be some value in continuing a membership. So with that, can you please help me remove this broken href? It is on the site I just finished and the problem can be seen here as well as on several other pages: http://americanvideogroup.com/contact

I deleted the photo it was pointing to, but it is still looking for it and it keeps showing up as this broken link: <img src="http://americanvideogroup.com/wp-content/uploads/2012/07/Barcelona-Wordpress466x146.png">

You can see it in firebug or inspect element, but where do I go to delete this for good? Also, maybe not important, but I built this on my local host using MAMP, even though the site is now live, this one file is still referenced to my local host 8888 and I cannot remove.

thanks!

  • Timothy Bowers
    • Chief Pigeon

    This is a WordPress created page?

    Or something from a plugin.

    Perhaps it's something you can remove by editing the page in the WP admin area?

    Or if you created this with something like Contact 7, then there is a chance you need to edit the form.

    If you could provide further details on the page creation I'm sure I can assist :slight_smile:

    Take care.

  • mparagona
    • WPMU DEV Initiate

    Tim, yes wordpress. No plugins that have done this. The broken link appears on every page, not just the Contact page.

    I built the site off-line in MAMP and now that the site is live that file is still looking for my local host. It's a stumper! I've had a few developers not able to figure it out!

    Here is the same broken link on a different page: http://americanvideogroup.com/services

    This is what Inspect Element shows still looking for my localhost even though I deleted the test .png graphic

    <img src="http://americanvideogroup.com/wp-content/uploads/2012/07/Barcelona-Wordpress466x146.png">

  • mparagona
    • WPMU DEV Initiate

    Also, I have looked carefully at all of the html on each page and post from the admin area and nothing is there either. I remember placing the .png file as a test and then later deleted it but it is still showing up.

    thank you for your help.

    Michael

  • mparagona
    • WPMU DEV Initiate

    I'm really not sure how I added it. I was populating the theme with dummy text and photos to get a sense of the layout.

    I have looked carefully on every page and post and throughout the theme options.

    What happens when you inspect the element?

  • Timothy Bowers
    • Chief Pigeon

    What happens when you inspect the element?

    I see what you see. If the image had a specific class or id it might make it easier to track down. But it's not there in this case so could have been added a load of different ways.

    Can you tell me somewhere I might try and look for the problem on my FTP server?

    FTP would only help here if you hard coded that link.

    If you didn't then it should be in the DB somewhere. PHPMyAdmin would allow you to search for that.

    Take care.

  • mparagona
    • WPMU DEV Initiate

    I'm trying to get my arms around the net benefits of joining this site on a monthly basis. So my expectation was that membership would give me access to WP developers & Coders who could answer these kinds of questions, as they come up. Obviously I cannot. So when you say it should be in my Data Base, SOMEWHERE, and PHPMyAdmin will let me search for it. I am still clueless what to do exactly. How do I ask PHPMyAdmin to let me search, ect, ect.......

    Can you put this out there and see if anybody can help me please?

    thanks

  • Tom Eagles
    • Syntax Hero

    @mparagona hey there the benefits of the membership here are that we supply you with support and upgrades for our products :slight_smile:

    Customisation and support on 3rd party projects isn't covered by the subscription but as and when time allows we do our best to help users with their problems.

    You would need to look at your pages and check for it being hard coded into a page / header etc. or try as tim suggested create an mysql query in phpmyadmin to look for that image in the wordpress tables.

    for more info on mysql read here

  • Timothy Bowers
    • Chief Pigeon

    Unfortunately you created an issue in your install, I'm not able to imagine how you did that because it could be done in a post, page, theme settings, plugins settings, custom coded plugin, custom code in the core of WordPress, in the theme, etc, etc, etc.

    I can however point you in the right direction to look into these issues.

    PHPMyAdmin comes with just about all hosting packages, it's an interface to your database. It lets you run queries, search, add, remove, etc, etc.

    If you're not familiar with your own hosting package then it might be worth hiring a developer to to manage this project for you.

    You might consider hiring Tweaky:

    http://tweaky.com

    Take care.

  • mparagona
    • WPMU DEV Initiate

    Thanks for clearing that up. I think I mistakenly misread your welcome email, I though this site was a general wordpress help site:

    In this email we'd like to supply you with a quick guide to the support services available to members, and how you can get great WordPress support in general.

    So, for your records, here are the different forms and levels of support available to all members at WPMU DEV:

    24/7/365 Q&A Support - Our forums aren't your usual ones - we employ a team of full time support pros around the globe who will make sure that your questions are answered either by them or by our developers.

  • Timothy Bowers
    • Chief Pigeon

    Right, and I've advised you regarding your issue.

    I've given you avenues to investigate to find the link in your database. But because it's something you've added and you're not sure how you managed it then neither do I, that prevents me giving direct instructions on what to do because I don't know how you did it.

    But I'll tell ya what, send me in your details and I'll take a look for you and try to figure out what you've done. I'll give it 20 minutes, if it's something more complicated then because it's custom you might need to hire someone.

    Hows that sound?

    Send in:

    - Mark to my attention
    - Include a link to this thread
    - Include cPanel
    - Include FTP
    - Include full admin/network access

    https://premium.wpmudev.org/contact/

  • mparagona
    • WPMU DEV Initiate

    Very generous Tim, let me have a go at the info you provided and I'll see where it takes me. Always an adventure for sure. At least you learn new things. But back to Tom's comment,

    "@mparagona hey there the benefits of the membership here are that we supply you with support and upgrades for our products :slight_smile:"

    I don't need any help whatsoever with the plugin I purchased. Not yet any way. So I was thinking of continuing membership for the general wordpress help. Like I am needing now, because its easy to goof up!

    Anyway, I'll let you know how it goes. It's taking too much of my time thinking about it. Instead of paying for membership I may consider simply hiring somebody to fix this problem for me, if you know any, let me know.

    thank you very much Tim!!

    Michael

  • Tom Eagles
    • Syntax Hero

    @mparagona i had a look through the theme settings on your "avenue theme", couldn't see anything that would cause an issue like this. The only image that would be over the site in more than one place would be the logo but i know that's not it.

    Did you upload this from a test server? after going through all your other avatar images that's the only one that points to localhost.

    What if any plugins are you running related to avatars? just a thought.

  • mparagona
    • WPMU DEV Initiate

    Dear Tom and Tim,

    In the end you were both right! PLUGIN!!!! I only have 3 or 4 plugins installed so I started shutting them off just for the heck of it. To see if there might be a connection. I now realize it was something to do with the Simple Ads Manager plugin. I remember now trying out different ad blocks and even though I deleted the ad with that image in it somehow lived on!

    So here are Thank you's and Apologies! Thanks for the push to help me find this. really appreciated.

    Michael

  • Tom Eagles
    • Syntax Hero

    Hiya, just going through some of the older threads here.

    As it's been a little while since we last heard from you I thought I'd check in to see how you're going?

    If you're still looking for some further assistance with this thread then please feel free to reopen the thread or of course for any new and related issues you are most welcome to open a new thread.

    Cheers!
    Tom

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