Free members cannot upgrade

Made a new thread as I said to close the other one and this problem is different.

Currently when a member registers a free subscription on my site, everything works great. If they goto upgrade their subscription they are presented with the page below in the screenshot.

I was told

"This is because membership has a limitation in allowing members to upgrade/move to another subscription. I believe by default it's 24 hours, but you can actually set it to a specific number of days through the settings in Membership>Options>Extras.
The purpose is to keep folks from "gaming" the system by picking one plan and then immediately moving to another. Hope this helps!"

I checked under options and its set to 1 day. However this test account was registered more than 3 days ago, and I still get the "upgrade is unavailable" button