Free membership member is not added to the mailchimp list.

With the free membership the member is not added to the mailchimp list while the paid ones are added. Assigned individual lists to individual membership edit page and it only works for the Paid Memberships.

  • Majid

    Hello jenny_medford
    I hope you are doing great today :slight_smile:

    Just like it was mentioned in the livechat, having Membership 2 Pro as the only plugin enabled allowed me to have the users who signed up for a free membership be registered in Mailchimp lists.

    I suggest either creating a backup using Snapshot Managed backup, or making a staging site that's going to be an exact copy of the current site in another folder of the server and connect it to a different database so we can test and disable the plugins freely and find the one causing the issue.

    Creating a staging site: https://premium.wpmudev.org/blog/set-up-staging-site-cheap-shared-hosting/
    Creating a managed backup using Snapshot plugin:
    https://premium.wpmudev.org/blog/introducing-managed-wordpress-cloud-backups-for-free/

    If you have a backup ready in case something went wrong, You can then proceed with the plugin conflict test as explained in the following steps

    The simplest way to perform a plugin conflict test:
    * Login to your site via FTP
    * Navigate to wp-content
    * Rename the plugins folder to _plugins
    * Move the plugin folder (ex: membership) you want to test from _plugins to plugins
    * Then, one at a time, move other plugin folders over from _plugins to plugins until the symptom returns

    NOTE: While you are doing this, do not visit WP Admin -> Plugins on your site. This will ensure that your plugins remain active when you copy them back over.

    Let me know the plugin conflict test results in a reply :slight_smile:

    Thanks,
    Majid

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.