I have a big problem with the membership plugin, that I could do with some urgent help with please.
I have posted before about trying to implement a 14 day free trial on my site, with the ability for the member to upgrade to a paid subscription at any point during their trial. I would have thought this was a pretty normal requirement…
Anyway here’s what’s happening.
WordPress/Buddypress registration is disabled and visitors are directed to the membership’s plugin registration page. On the first page they complete their username, password, that kind of stuff and hit the submit button.
They are then presented with the subscription page, where they choose what subscription to choose. The options are as follows:
14 day free trial
1 X Month
3 X Months
6 X Months
12 X Months
As an example, the user clicks on the 14 day free trial and successfully completes registration…
The problem I am facing is how does the new member upgrade to one of the other subscription levels during their free trial.
I have setup the Account Information page with the [accountform] and [renewform] shortcode included but when a member accesses this page to upgrade their membership, they receive the following:
You are currently on the subscription : 14 Day Free Trail
Your membership is due to expire on : 24th September 2011
There is NO option for them to upgrade UNTIL their 14 day free trial expires. At which point they can then upgrade.
I think the problem lies within the default Gateway, as each member on the free trial automatically gets assigned the Admin Gateway.
If I ‘Edit Member’ in the membership dashboard and move the member from the Admin Gateway to the PayPalSolo Gateway and then access the Account Information page again for that user, then the paid subscriptions appear.
..BUT if I then click on one of these paid subscribe buttons, the members account is then upgraded to that subscription level without passing through PayPal. In other words members can upgrade to ANY level completely free.
I really need some urgent help with this please?
I am using the latest version on WordPress and Buddypress and Membership Plugin 2.07
Whats going on here?