getting an error message on screen

pl see attached image. getting a weird error on the course-press unit page.

have already enabled support access

    James Morris

    Hello maneesh,

    I hope you are well today.

    This is a strange issue that I haven't seen come up before. In order to help you better with your issue, would you please grant me access to your site and server?

    Please visit the Contact page and complete the form with the following information:

    Subject: "Attn: James Morris"

    In the Message box, please provide the following:

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    Best regards,

    James Morris