Getting error when trying to map a domain

Trying to use the domain mapping plugin but getting an error while trying to map a domain to a site.

time****.com/digital is the multisite install

Tryng to map "http://organic****.com" to "http://times***.com/digital/organicn****"

  • Predrag Dubajic
    • Support

    Hi Suyesh,

    Hope you're doing well.

    The issue here is that your organic*** domain redirects to organic***.com/digital/ when mapped, instead of using only organic***.com.

    It looks like the IP you are using is pointing to public_html folder while your WordPress is installed in public_html/digital/ folder.

    Can you get in touch with your site hosting so they can check these settings on the server side, when the IP is pointing to correct root folder then Domain Mapping plugin should be able to do its thing.

    Also, I have removed your currently mapped domain from WP admin Network > Settings > Domain Mapping > Mapped Domains panel so your subsite is accessible now on its original domain.

    Let us know how it goes.

    Best regards,
    Predrag

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