Getting errors when trying to create a new snapshot

I am getting this error -- cURL error 28: Operation timed out after 15000 milliseconds with 29169 bytes received ((unknown URL) [500]).

  • Predrag Dubajic

    Hi Kevin,

    Hope you're doing well :slight_smile:

    I checked your site and it looks like Snapshot doesn't get enough resources to finish the task.
    I had a look at your memory and execution time and even though they are showing local values of 256 and 600 their master values are 128 for memory limit and 30 for execution time.

    Can you check with your host if they can increase the master values for you to at least 256M for memory limit and 150 for maximum execution time?

    Best regards,
    Predrag