Getting Redirect Errors

Trying to access the subsite, but getting redirect error as below:

redirected you too many times.
Try clearing your cookies.
ERR_TOO_MANY_REDIRECTS

Please check the chat notes for more info.

  • Kasia Swiderska

    Hello Brandon,

    I checked your site and everything seems correct in settings of subsite and Domain Mapping - but redirect for some reason happens between www and non-www version of the mapped domain.
    Can you check if you have any redirects in your cPanel for www - non-www for this domain?

    If you can, can you also check your database of any occurrence of www version of the mapped domain?
    I wanted also double check the htaccess but FTP that was provided is throwing error:
    Response: 530 Login authentication failed
    Error: Critical error: Could not connect to server

    If possible please check it and send in the following via our secure contact form https://premium.wpmudev.org/contact/#i-have-a-different-question :

    - Mark to my attention, the subject line should contain only: ATTN: Kasia Swiderska
    - Do not include anything else in the subject line, doing so may delay our response due to how email filtering works.
    - Link back to this thread
    - Include FTP log-in details (hostname, username & password)
    - Include cPanel credentials (if you want me to check database)
    - Include any relevant URLs for your site

    IMPORTANT: Please make sure you select "I have a different question" for your topic, so it doesn't go back to the forums - this and the subject line ensure that it gets assigned to me.

    Please confirm here that you send those credentials

    kind regards,
    Kasia

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