Getting started with Smush Pro

I've put in my credit card details and admin details.
Then I get this message even though the URL is correct:
"The URL you have entered is not accessible. Please check it's the correct domain then try again. If the issue persists, contact our 24/7 support"
Support live chat said I was number 1 and it would be 5 minutes.
Now I've been waiting 25 minutes and still nothing!
Just about to cancel and go elsewhere!

  • Ash
    • WordPress Hacker

    Hello Chris

    I can see you had a chat with one of our staffs - Sohag and an issue related to smush was solved over there. Is it the same issue and was it sorted?

    If this is a different issue, would you please explain a bit more about this? For example, where do you see the domain related error? Please post a full page screenshot of the page where you are seeing this error.

    We will help you if there is any issue :slight_smile:

    Have a nice day!

    Cheers,
    Ash

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