Good afternoon.

Good afternoon.
We are creating a new site and trying to attach a new domain to the site, but the user redirects to the connection page.
Help please.

  • Ash

    Hello Sargis

    We need more information about your setup. Did you setup using nameserver or IP?

    Let me simplify the procedure.

    For example, your main site is network.com
    You have two subsites:
    1. one.network.com
    2. two.network.com
    These two subsites you want to map with following domains repectively:
    1. one.com
    2. two.com

    So, if anyone enter one.com in the browser, it should show the site of one.network.com. Same for two.com

    So, there are two scenarios now. Either you own all the domains, or you don't. First I think you own all the domains.

    network.com site is hosted in a hosting whose nameservers are:
    ns1.networkhost.com
    ns2.networkhost.com

    So, you have entered these nameservers for network.com domain panel. You have to set same nameservers for one.com and two.com domains too.

    Then you will add one.com and two.com domains as parked domain in the same hosting of network.com, and make sure you point them to the network.com wordpress root folder. So that if any one enter one.com or two.com it shows network.com site.

    After that, you will add the domains in corresponding subsites using domain panel plugin, and the mapped domain will start working.

    Now, if you don't own the domains or can't host as parked domain, then you will need a dedicated IP. I know you won't have access to the domain panel of your customers so that you can't set name servers in there. So, you will pass them you IP and they need to set a DNS record for their domain and point to that IP. Only then domain panel will work.

    So, please let me know what's your plan to proceed and we will help with that :slight_smile:

    Have a nice day!

    Cheers,
    Ash

  • Ash

    Hello Sargis

    Our problem is that the user can not go into the attachment procedure.

    The page redirects the user to the Pro Sites plug-in page

    Sorry, I am a bit confused now. What is the pro sites plugin page URL in this case? Is that the payment page?

    If so, then are the sites paid? As I can see you have Pay to blog modules enabled that doesn't allow any free sites.

    If possible, would you please send me a screencast video?

    Have a nice day!

    Cheers,
    Ash