[Google Analytics +] Google Analytics Plugin

Have just gone through and added a bunch of sites to my Dashboard. Added the Google Analytics + plugin to all of them - and it caused every one of the sites to throw up PHP errors in the backend, to the extent that I could not access the individual WordPress dashboards of those sites without deleting the plugin via FTP. Please advise. Thanks

  • Katya Tsihotska

    Hi Jim!

    Hope you're having a wonderful day!

    The previous version of the Google Analytics+ had some incompatibilies with the PHP 7.2.x. If you're using this verion of PHP, this could be the cause of errors you're getting. The new version of the plugin has been released today, in this version of the plugin the issue was solved. Could you try to install the latest version of the plugin on one of your sites and check if this helps to solve the issue?

    If you're still getting errors, please, do the following test:
    Enable wp debug. To enable WP_DEBUG, change the following line in your wp-config.php file:
    define('WP_DEBUG', false);
    To this:

    // Enable WP_DEBUG mode
    define( 'WP_DEBUG', true );
    // Enable Debug logging to the /wp-content/debug.log file
    define( 'WP_DEBUG_LOG', true );
    // Disable display of errors and warnings
    define( 'WP_DEBUG_DISPLAY', false );
    @ini_set( 'display_errors', 0 );

    Please make sure to add the above code just before the line /* That's all, stop editing! Happy blogging. */

    After this, try to replicate issue again. Then go to /wp-content folder and check if debug.log file is there. If it's there, download it, save as debug.txt and attach to your next reply.

    Also, could you please grant us temporary support access to one of the sites with the issue so we can have a better look at your setup and settings? You can grant us access via WPMUDEV Dashboard plugin, there's no need to share credentials. Here's our detailed documentation page about it:
    https://premium.wpmudev.org/docs/getting-started/getting-support/#chapter-5

    Kind regards,
    Katya

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