Gravity Form error - Oops! We could not locate your form

Hello. I have woocommerce and installed this plugin however when embedding a gravity form I get this error: Oops! We could not locate your form

After testing other plugin and theme shortcodes I see they don't work either. I also looked at the html section of the editor and all of the entire shortcode is the way it should, however it is not showing it. I asked the developer to see if he could help but he said that any html is showing, but not 3rd party widgets, therefore he cannot help.

Any idea how to fix this?