GZIP Compression - Hummingbird

Hello!
I got this message as I am trying to Gzip compress the files in the Hummingbird section:

gzip is not working properly:
- Your server may not have the "deflate" module enabled (mod_deflate for Apache, ngx_http_gzip_module for NGINX)
- Another plugin may be interfering with the configuration
If re-checking and restarting does not resolve, please check with your host or open a support ticket with us.

And was wondering what plugins would seem to be the problem? Right now the ones I have activated are:

- Akismet, Broken Link Checker, Coming Soon Page, Wordpress Importer, Easy Google Maps, Print Friendly, SEO Friendly Images, Slider Revolution, Sucuri Security, Yoast SEO

Email ****************
PW ****************

Thank you for your help :slight_smile:

Moderator Note: Credentials removed for security purpose.

  • Rupok
    • Support Ninja

    Hi Melizza,

    So sorry for the inconvenience. As Hummingbird is suggesting, two common reason behind this issue is either your server not having the "deflate" module enabled, or plugin conflict.

    Can you please talk to your host regarding "deflate" module? If it's not installed on your server, can you please ask your hosting company to install and enable this for you? I believe this will resolve your issue.

    If your hosting people confirm that your server has "deflate" module installed and activated, then can you please do a plugin conflict test? To know more about plugin conflict test, you can check this guide: http://premium.wpmudev.org/manuals/using-wpmu-dev/getting-support/

    I believe, these will resolve your issue. If you get the same issue even after check all the above, would you mind allowing Support Access so we can have a closer look at this?

    To enable support access you can follow this guide here:
    http://premium.wpmudev.org/manuals/wpmu-dev-dashboard-enabling-staff-login/

    Please let us know the result after enabling "deflate" module and your plugin conflict test. If these don't solve your issue, please confirm here when you are done granting Support Access. I'm looking forward to hearing from you and resolving this issue as soon as possible.

    Have a nice day. Cheers!
    Rupok

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