GZip not working, plugin says open a help ticket

GZip not working, plugin says open a help ticket. Site was just migrated.

  • Predrag Dubajic
    • Support

    Hey John,

    Hope you're doing well today :slight_smile:

    GZIP compression requires "deflate" module to be enabled on your server in order to work.

    Please get in touch with your hosting provider and ask them if "deflate" module is enabled (mod_deflate for Apache, ngx_http_gzip_module for NGINX).

    Let us know how it goes after that.

    Best regards,

  • Praveen Thirumurugan
    • New Recruit

    Don't worry to enable GZip in every site in your hosting,
    Follow this steps:

    1) Login in to the cPanel of your Hosting.
    2) Go to Software -> Select PHP Version (Search is easy).
    3) Check the 'zip' box at the end.
    4) Now GZip is enabled for the whole hosting files.

    If that doesn't work,

    1) Go to Software -> Optimize Website.
    2) Select 'Compress All Content' and click 'Update Settings'
    3) GZip should be enabled.

    If this also fails,

    1) Try refreshing the website with 'Shift + Refresh'. This will delete all the cache.
    2) Use .htaccess method as described by the host.

    Thanks for posting,
    Praveen Thirumurugan.

    • Adam Czajczyk
      • Support Gorilla

      Hello Praveen Thirumurugan!

      Thank you for sharing this with us. It's a great advice, though it's worth noting that it might not work with some hosts. I personally came across shared hosting packages where there's not option to do this or, even more, not even any access to any PHP settings :slight_smile:

      My point it, that it's definitely worth a try but if it's not available or - after giving it a shot - some types of content are still not compressed (like e.g. JS is compressed but CSS not), some assistance from host might still be required. That's just an additional explanation to your great advice :slight_smile:

      Best regards,

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