Having trouble Migrating a Teeny site

Migration not working- it’s just a shell – am I better off just starting from scratch?
Domain is charitablechoiceproducts.com

  • Aditya
    • Staff

    Hi Jack Fitzgerald

    Hope you are doing great. :slight_smile:

    Can you give us some more information like what type of migration did you try and not working?

    I couldn’t find the site with domain charitablecho******.com under your account so it seems like you have got a new domain and want to build a site on it? You can start by creating a site here https://premium.wpmudev.org/hub/hosting/ and then go to the “Tools” tab and click “Begin Migration” if you want to migrate an existing website. It would then ask you to provide the ftp credentials of the source website, once you provide those it will import the website for you on the site you created. :slight_smile:

    If that does work then go to “Domains” tab and add the domain “charitablecho******.com” in there and change the DNS, please find the docs about it here https://premium.wpmudev.org/docs/hosting/dns-and-domain-management/

    If that doesn’t work you can send credentials by using our secure contact form and we will do a manual migration for you: https://premium.wpmudev.org/contact/#i-have-a-different-question

    – To Mark to my attention, the subject line should contain only: ATTN: Aditya Shah

    – Source Site:
    – Destination Site:
    – WordPress admin username of the source site
    – WordPress admin password of the source site
    – WordPress login url
    – cPanel username:
    – cPanel password:

    -link back to this thread for reference

    Please do follow up on the ticket once you have sent the above credentials.

    For more details you can always visit our hosting documentation here https://premium.wpmudev.org/docs/hosting/

    Best,
    Aditya Shah

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