When I download the backup that was created and stored locally and try to unpack the zip file it is empty. There is a log and it is about 800mb. The Zip file downloaded is about 150mb but is apparently empty.
When I try to create a backup on another site with a lot of forms through gravity forms it says there is an error -10 associated with a gravity form file. The log for the snapshot has no details and is blank in this case.
In neither case can I get snapshots to work as a back up solution. Is there some core knowledge I need to understand better? What can I do to fix these separate issues?