MarketPress: Need help to set up emails

When a customer make an order tha mail that goes to him is incorrect.... here is the mail :
Thank you for your order CUSTOMERNAME!

Your order has been received, and any items to be shipped will be processed as soon as possible. Please refer to your Order ID (ORDERID) whenever contacting us.
Here is a confirmation of your order details:

Order Information:
ORDERINFO

Shipping Information:
SHIPPINGINFO

Payment Information:
PAYMENTINFO

ORDERNOTES

You can track the latest status of your order here: TRACKINGURL

Thanks again!

Why the mail doesnt contain the info? what is wrong? please asnwer me as fast as possible ... Thnks