Help to set up Chat plugin so people can ask admin questions about the services

Hi, I need to set chat up so people who are not logged in to the site can ask admin questions about the services offered by the site. I do not require people to be able to chat amongst themselves... just with someone in the office.

Your help would be much appreciated.


  • Patrick

    Hi there @Craig

    Welcome to WPMU DEV, glad to have you aboard!

    The current version of the Chat plugin unfortunately does not have the required functionality to enable not-logged-in visitors to initiate a private chat with the site admin, or other reps.

    Private chats can only be initiated by an admin or moderator, or between logged-in users who have friended each other (with either the BuddyPress Friends feature or our Friends plugin).

    But that is the most-requested feature for our Chat plugin ever! And it is coming in the next major version.

    We can't provide any ETA for that though, as feature priorities have a tendency to shift according to things like need, popularity, marketability, and the ever-important yet wholly unpredictable snafu. :slight_smile:

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