Greetings - and thanks for help on this. First effort at trying to use Snapshot Pro to backup DPaulReilly.com site. Configured, as best I understood too, and ran backup but received:
An unknown response returned from Snapshot backup attempt. Aborting. Double check Snapshot settings.
I do see where the director was created in our server directory and some files are there. In particular, it "hung up" when it got down to:
Database: wp_postmeta and it occurred as it seemed to complete that line item - i.e. 100% (rows 37831/37831).
Thanks for help and ideas - I am sure it is me not following correctly the setup but I did look through and did not really change any of the settings from default. Support Access is granted if that is helpful. Thanks again! All the Best, Kerry