Hi There / Everything public?

Hello There,

I am currently trying your 14 day free version. I m probably going to have several customization
questions and also would like to use your service long term. My Question is, if all the questions I asked are displayed in public. I would not like to see everyone in the world what projects I am working on, also for reasons of client protection in terms of competition.

Best Regards

Robin

  • Alex Stine
    • System Administrator

    Hello,
    Hope you are having a nice day.

    Yes, everything here in the support forum is public and searchable by Google. However, if you mention at the beginning of your thread you don't want it to be public, a staff member can mark it internal so that only you and staff can see it.

    Please let me know if I can help in any further questions.

    Thanks,
    Alex :smiley:

  • Alex Stine
    • System Administrator

    Hello,
    Hope you are well today.

    It would be better if you opened a new ticket so that way we can keep conversations separated. If you want it to be marked internal, include it at the top of the ticket content, not in the title. :slight_smile:

    Please let me know if I can help in any further questions.

    Thanks,
    Alex :smiley:

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