High CPU Usage Snapshot

Trying to run a Managed Backup but the system is running out of CPU, and I/O limit when checked in the cPanel during Managed Backup is working.
https://static.livechatinc.com/8801096/P44NB5Q7W0/bcc2181808b863c1d80531822334753f/Screen%20Shot%202018-02-24%20at%201.30.44%20AM.jpg

However, running Managed Backup in the staging which is hosted in the same server doesn't seem to show any increase in load. The I/O does seem to get increased, but when compared to live site it's less.
https://static.livechatinc.com/8801096/P44NB5Q7W0/bfdb97a819642194a2a78448dc9e69b6/Screen%20Shot%202018-02-24%20at%202.42.42%20AM.jpg

Anything that could be done to correct this?

  • Nastia

    Hello Katrina,

    Hope all is well!

    The Managed Backup on the staging site backing up fewer files compared to the live site. The Managed Backup backups the whole root folder.

    The suggestion made in this thread should reduce the backup size on the live site. Please exclude the staging site folder on your live site from backing up. Add the lines below in Global File Exclusions field, in Snapshot > Settings.

    public_html/stage/
    public_html/wp-content/uploads/snapshot/

    Please let us know if this will reduce CPU usage will be reduced.

    Kind regards,
    Nastia