Hope all is well.

Guys
Hope all is well.
Im having an issue with hummingbird.
I checked with host who says mod_deflate is enabled on the server but Im getting this error when i try to install compression

"gzip is not working properly:
- Your server may not have the "deflate" module enabled (mod_deflate for Apache, ngx_http_gzip_module for NGINX)
- Another plugin may be interfering with the configuration"

Any help appreciated.
Cheers
Peter

  • Nastia

    Hello PETER , hope you are doing well!

    In sone cases, a conflict with a plugin may cause this issue, please run a quick check.

    Deactivate all other plugins and test if theGZip compression is working. If everything is well, activate one plugin at a time to find the one that causes this.

    Follow the steps from the flowchart:
    https://premium.wpmudev.org/manuals/using-wpmu-dev/getting-support/

    If the issue still persists, please grant access from WPMU DEV > Support so I can have a closer look

    Please see the detailed instructions on the link below:
    https://premium.wpmudev.org/manuals/wpmu-dev-dashboard-enabling-staff-login/

    Let me know when you do!

    Cheers,
    Nastia

  • Nastia

    Hello peter, hope you are doing well!

    The iTheme security plugin might have change .htaccess file's permissions, so the Hummingbird can't edit it . Would you please manually add the following rules at the top of the .htaccess:

    <IfModule mod_deflate.c>
        <IfModule mod_setenvif.c>
            <IfModule mod_headers.c>
                SetEnvIfNoCase ^(Accept-EncodXng|X-cept-Encoding|X{15}|~{15}|-{15})$ ^((gzip|deflate)\s*,?\s*)+|[X~-]{4,13}$ HAVE_Accept-Encoding
                RequestHeader append Accept-Encoding "gzip,deflate" env=HAVE_Accept-Encoding
            </IfModule>
        </IfModule>
        <IfModule mod_filter.c>
            AddOutputFilterByType DEFLATE "application/atom+xml" \
                                          "application/javascript" \
                                          "application/json" \
                                          "application/ld+json" \
                                          "application/manifest+json" \
                                          "application/rdf+xml" \
                                          "application/rss+xml" \
                                          "application/schema+json" \
                                          "application/vnd.geo+json" \
                                          "application/vnd.ms-fontobject" \
                                          "application/x-font-ttf" \
                                          "application/x-javascript" \
                                          "application/x-web-app-manifest+json" \
                                          "application/xhtml+xml" \
                                          "application/xml" \
                                          "font/eot" \
                                          "font/opentype" \
                                          "image/bmp" \
                                          "image/svg+xml" \
                                          "image/vnd.microsoft.icon" \
                                          "image/x-icon" \
                                          "text/cache-manifest" \
                                          "text/css" \
                                          "text/html" \
                                          "text/javascript" \
                                          "text/plain" \
                                          "text/vcard" \
                                          "text/vnd.rim.location.xloc" \
                                          "text/vtt" \
                                          "text/x-component" \
                                          "text/x-cross-domain-policy" \
                                          "text/xml"
    
        </IfModule>
        <IfModule mod_mime.c>
            AddEncoding gzip              svgz
        </IfModule>
    
    </IfModule>

    Let me know how it went!

    Kind regards,
    Nastia

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