how are you? I am having a problem with the plugin

Hi, how are you?

I am having a problem with the plugin Coursepress pro. The problem I am having is that when you play the videos of each lesson is charging but will not play.

The videos come from the library.

I thank you very much, and I hope your answer

  • Luís
    • Support

    Hi @ultranestor,

    Hope you're doing well today!

    I tested your website and videos are returning an error: Failed to load resource: the server responded with a status of 404 (Not Found).

    Also, I tested the videos inside a post and was returned the same issue, so, it's not a problem related to CoursePress but seems to be something on server level.

    Try add this code to your .htaccess:

    <FilesMatch '\.(mp4|m4v)$'>
    Order Allow,Deny
    Allow from all

    If this doesn't work, inside the folder /wp-content/uploads you will find another .htaccess, add the above code to that file.

    I hope this information has been helpful. If I can help you in this or other questions, please let me know!

    Cheers, Luís

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