How can admins renew membership for members?

Hi. Is there no way for admins to be able to extend a member’s subscription (say, adding a other year) as a freebie? I have searched and can’t find how to do it at all.

I have even tried increasing the term in the subscription setting from 365 days to 365 weeks, but the existing members on that subscription still show as expiring at the same time as previously.

Please help.

Best wishes, Andrew.

  • Ash
    • WordPress Hacker

    Hello there

    I hope you are well today and thanks for asking the question.

    Unfortunately, you can't extend a subscription, though it would be a nice feature so that I am marking it as feature request.

    But if you really want to extend urgently and you are good to play with phpmyadmin, I can show you a way. Please go to prefix_m_membership_relationships table, find the ID of that user and change the date of "expirydate" column. Also, make sure you have kept a backup of database before editing :slight_smile:

    Please let me know if it is helpful and feel free to ask more question if you have.

    Cheers

    Ash

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