How can I fix Appointments + on my site? While the calendar shows, none of the dates respond to cli

Appointments + is not working at all currently...I went through the tutorial but to no avail. None of the dates (although the colors indicate they should be) are clickable and so appointments can't be set. Can't get past the calendar screen to actually book an appointment. Please help. Site is: http://hiwebdesigns.com/make-an-appointment/

  • pxwm
    • WP Core Meltdown

    Hi @jjmoncur

    I've checked your website and the page is not refreshing when I select a date.
    Also your times are showing and this should not be the case until a date is selected.

    Could you please post all the shortcodes in your appointments page.
    Could you do this with the page set to 'text'

    Could you also screenpost all the settings in the A+ 'General' tab
    and also if you could confirm if you are using v1.2.8 or v1.3.

    Regards
    SteveB

  • jjmoncur
    • New Recruit

    sure thing. Here's the original code (default code on make an appointment page):

    <table>
    <tbody>
    <tr>
    <td colspan="2">
    [app_my_appointments]
    </td>
    </tr>
    <tr>
    <td>[app_services]</td>
    <td>[app_service_providers]</td>
    </tr>
    <tr>

    <td colspan="2">
    [app_monthly_schedule]
    </td>
    </tr>
    <tr>
    <td colspan="2">
    [app_pagination month="1"]
    </td>

    </tr>
    <tr>
    <td colspan="2">
    [app_login]
    </td>
    </tr>
    <tr>
    <td colspan="2">
    [app_confirmation]
    </td>
    </tr>
    <tr>
    <td colspan="2">
    [app_paypal]
    </td>
    </tr>
    </tbody>
    </table>

    i went back in and tried entering my own set of shortcode which helped the problem as now you can select a day and the available hours show, but you still can select a time.

    here's the current code (which allows dates to be selected but not times):

    [app_services][app_service_providers]

    [app_monthly_schedule]

    [app_pagination month="1"]

    I'm running v1.3 and WP 3.6...Attached are screenshots:

  • pxwm
    • WP Core Meltdown

    Hi @jjmoncur

    I suspect the reason you can't select a time is because you have the 'Payment required' field in the A+ 'General' tab set to 'Yes' so you would need to be logged in to make an appointment.

    To test either temporarily change the setting to 'No' or log-in using the required password.

    You may also wish to change the shortcode [app_services] to
    [app_services autorefresh="1"]
    as this will automatically refresh your schedule when another Service is selected from the dropdown and it removes the 'show available time' button so less things for the user to remember when making the appointment.

    Please let me know if this works

    Regards
    SteveB

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