How can I solve this COnflict issue?

I am trying to use a custom button for Webinarjam registrations. I have placed the embed code in a stripped down WordPress site but it still won’t open in a lightbox. It just opens with the content area. How can i solve this conflict and get the button to work properly?



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  • Rupok
    • Support Ninja

    Hi Rich, hope you had a wonderful day.

    On button click, they are making dark background of the iframe area, and as your iframe is being called from inside a post, it’s covering only the post area. If you use your button outside of the post area, whole page will be darkened and popup will show in the center.

    Webinarjam is a third party paid service and I have no access in their coding. So I’m not sure why they don’t have any workaround for this. But can you try changing theme to any other default WordPress theme like Twenty Twelve? I believe, this is happening because of theme architecture. So changing theme might help.

    Can you ask Webinarjam developers regarding this? They can give you best idea regarding this. You can ask them in their Support Section:

    Please let us know what they say. We can help you further after we get their response.

    Have a nice day. Cheers!


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