How can we get this contact form working in Upfront/Fixer? See attached.

Hey folks,

How can we get this contact form working in Upfront/Fixer? See attached. See the error message.

We have enabled support access in wpmudev dashboard if needed.

:slight_smile:

  • Michael Bissett

    Hey @Greg, hope you're doing well today! :slight_smile:

    I'm seeing that a 500 Internal Server error comes up when I try submitting the form on your site, I'm not able to reproduce this presently on my own test site (I set up the contact form the same way you did, so if you happen to see a test email in your inbox, that's the test from my site :slight_smile: ).

    I see you have quite a bit active on your Multisite here, have you already gone through our basic troubleshooting flowchart to try to narrow down the cause here? It can be found at the bottom of our Getting Support page:

    https://premium.wpmudev.org/manuals/getting-support/

    Also, could you please share what's showing up in your server's error log presently? That should help give us a clue as to what's going on here.

    (if you're not sure how to get it, you'll want to reach out to your web host about that)

    Kind Regards,
    Michael

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