How do I enable non-logged in users to chat?

How do I enable chat for non logged in users? I want potential customers to chat with me but I don't want to chase them away by making them log in.


  • Bojan Radonic

    Hey @Nicolai,

    Hope you're well today :slight_smile:

    This is definitely possible but users will still have to enter their temporary user name and email.

    To do this go to Chat settings page, (I'll use Settings Site) for this example and go to Authentication tab and make sure to check:

    1. in Other Login Options: check "Public Users"
    2. In What to show non-Authenticated users select "Login form - Chat Login form only"

    See screenshot.

    This will allow your non registered members to just add username and email and start chatting, this does't register those users. This is how it should look on the front, see screenshot 2.

    You can also replace the text there by replacing the text in the same tab above in "Login Form Message Displayed Above the Login Fields and Facebook button" field.

    Hope this helps :slight_smile:


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