How do I get rid of Ghost Elements in Units?

I have a course with ghost elements. It was copied from a course that had 8 mandatory elements. I took out all the mandatory elements, but it still show them on the units page.

Please give me details on how I can get rid of these. It is really important because the units do not calculate correctly and it is frustrating and confusing for the student.

If you want to take a look at the course, it is the newest one added to my site - and I have granted access to Support in the Dashboard.
Thanks.

  • Michael Bissett

    Hey @Jane, Michael here! :slight_smile:

    This sounds like something that's going to require a deeper look, as my forcing a unit completion refresh inside the plugin isn't affecting this presently. Could you please send in the following via our secure contact form:

    - Mark to my attention, the subject line should contain only: ATTN: Michael Bissett
    - Do not include anything else in the subject line, doing so may delay our response due to how email filtering works.
    - Link back to this thread
    - Include cPanel access details (login address, username & password) - so I can check out your site's database via phpMyAdmin, I'll need this to take a deeper look at the course records
    - Include any relevant URLs for your site

    IMPORTANT: Please make sure you select "I have a different question" for your topic, so it doesn't go back to the forums - this and the subject line ensure that it gets assigned to me.

    https://premium.wpmudev.org/contact/

    Thanks in advance! :slight_smile:

    Kind Regards,
    Michael

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.